OVERVIEW

If you live or work in Charleston or are just visiting our historic City, and you have a request, need an issue resolved, or would like to voice a concern, you can use the Service Request system to notify us of the problem or concern. The request automatically gets routed to the appropriate City department for action.

By creating and maintaining your own "Personal Profile" within the Service Request System, you can visit the site and immediately check on the status of any requests you have in the system. If you provide your e-mail address, we will notify you electronically of the requests creation, and resolution/closure in the system.

To get started, follow the links on the left menu bar to create a new request, or to view your "Personal Profile".

So stop waiting "in line" and get "On-Line" instead!