Online Services

The City of Sumter South Carolina is pleased to announce the availability of a new service to our citizens.

If you live or work in Sumter or are just visiting our fair City, and you have a request, need an issue resolved, or would like to voice a concern, you can use the new Service Request system to notify us of the problem or concern. The request automatically gets routed to the appropriate City department for action.

If you are experiencing an emergency, please call 911.

By creating and maintaining your own "Personal Profile" within the Service Request System, you can visit the site and immediately check on the status of any requests you have in the system. If you provide your e-mail address, we will notify you electronically of the requests creation, and resolution/closure in the system.

To get started, follow the links on the left menu bar to create a new request, or to view your "Personal Profile".