On-Line Request For Service

This page allows visitors to request information about the organization, any of its facilities or programs. A wide variety of services can also be requested here, such as: want to get a business license, my streetlight is out, etc.

Visitors can also let Berkeley County Water and Sanitation staff know how they are doing by providing comments and suggestions for improvements.

Once a request is submitted, a request number is assigned to the request and the BCWS staff begins working to fulfill the request. The person requesting service can check the status of their request by returning to the website and entering the request ticket number.

NOTE: Requests entered after hours will be received by 8:30 a.m. the next business day.
For emergencies please DO NOT use this system. Instead, call (843) 572-4400.

Create New Request For Service:


Check the Status of a Request:

Request #: